How to Choose a Vancouver Moving Company

Moving is a stressful time. You need to be able to feel confident in the Vancouver moving company you hire. With so many moving companies out there, how do you know you’re getting someone reliable? If you take the time to select the right moving company, while you might be stressed about moving, you won’t be stressed about the Vancouver movers you choose for your relocation.

Ask for Recommendations

Ask for a recommendation from a friend, co-worker, or family member who has recently moved. If asking someone you know is not an option, start with agencies such as the Better Business Bureau or an online listing of professional moving companies in Vancouver.

Does the Moving Company go where You’re Going?

Some Vancouver moving companies stay in the lower mainland. Check the service area of the company you are interested in hiring to ensure that they serve the area you are moving to – Vancouver moving companies that offer residential long distance moves might go across province but not across country.

Get Three Estimates

Narrow down the list of Vancouver movers to your top three picks and ask each one for an estimate. While some moving company websites offer online estimates just to give you a general idea of what your move will cost, it’s more accurate and reliable if the process is done in person. Because you will be dealing with three different companies, make sure you understand what each one will include, and what, if any, extra charges there will be.

Is the Company Reputable?

Find out how long the Vancouver moving company has been in business. Enquire if they are a BBB member and about their standing with the association. Ask for and check references and testimonials. Also ask to see any relevant documentation such as insurance (for your property and their employees), certifications, and licenses.

Ask about how their employees are trained; how much knowledge they possess about proper techniques and procedures; and whether or not the employees belong to the company you hire or are subcontracted on a project-by-project basis. For example, a moving company might contract out their packing services, so if something is lost or damaged, the mover could legally claim their company is not responsible because the packers were casual labourers and not full-time employees.

Don’t Ignore Red Flags

Unfortunately, not all Vancouver movers are trustworthy. During the in-person estimate, look for red flags and if you find any, don’t ignore them. Some common red flags to look for are:

  • you’re not given a business card when asked for one
  • the estimate seems too low or too good to be true
  • they don’t give you a binding or non-binding estimate (something written down)
  • they can’t produce a copy of applicable license, accreditation, or insurance documents
  • they ask you to sign a blank document (or one with missing info) and they’ll fill in the details later
  • when you visit their head office or go to their storage facilities, the premises are not clean or well-kept
  • reviews about the moving company are consistently bad

What Moving Company Services do You Need?

Of course, the primary reason you hire a Vancouver moving company is to safely transport your household belongings from one place to another. But moving companies offer different types of moving services. So it’s important to hire a moving company that has the services you and your family will need.

Moving: A Vancouver moving company might specialize in office and commercial moves, but not residential moves. Even if a company does residential moving, they may not be equipped or experienced in the moving of fragile items, antiques, or pianos.

Packing: Many moving companies offer packing services – anything from full to partial to specific types of items only (e.g. all the major electronics such as computers and TVs).

Storage: When planning a relocation, the date for moving out might not align with the day you want to move in. If you need to store you’re household belongings, full-service moving companies like Real Pro Movers offer storage options.


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